Frequently asked questions
Find the answers you are looking for. For anything else, call us on 2310869777.
Registration & memberships
How can I become a member and what is the registration fee?
You register at the gym's reception by filling in the member form, or online. There is a one-off registration fee of €10 for new members only.
Can I buy my membership online?
Of course! The gym has an e-shop where you can see all the services in detail and buy your membership quickly and easily.
Can I pay in instalments?
Yes. You can pay in 2 monthly instalments for memberships over €200 and in 3 monthly instalments for memberships over €300.
How long do memberships last and how are visits counted?
Each membership has a set duration (for example 1, 3 or 6 months) and includes a set number of credits that correspond to a number of visits.
What is the advantage of credit memberships?
The credit system gives you the flexibility to build your own schedule. You can choose between different membership categories (ECO, VALUE, PLUS or ALL IN ONE) depending on how often you want to train and which services you want to combine.
Where can I see the available memberships and their prices?
You can find all the details in our e-shop or in the current price list.
Bookings & platform
How does the credit system work?
You book each service through the booking platform by redeeming credits from your membership. For example: Strength & Classes 10 credits per workout/class, Keiser Cycling & Aerial Yoga 25 credits per class, Studio Reformer 50 credits per class.
Do I have to book a spot for my workout?
Yes, booking is required for all the gym's services (group classes, strength equipment, Reformer and so on). The only exception is the cardio machines (treadmill, bike, elliptical), which are "Unlimited" and need no booking or credits.
When can I sign up for a class?
The platform lets you book from 6 days ahead up to 1 minute before the class starts.
What if I need to cancel a booking?
You can cancel up to 5 hours before the start and your credits are fully returned. For a late cancellation or a no-show, the credits are charged and not returned.
What else can the platform do?
Besides bookings, you can see the detailed schedule, the instructors, the number of participants in each class, your credit history and balance, and the gym's announcements.
How do I confirm my attendance (check-in)?
When you arrive you must check in by scanning your barcode at the scanner at reception.
Operation & rules
What should I bring to my workout?
A personal towel and clean sports shoes that you wear only inside the gym.
Where can I leave my things?
Use the changing-room lockers only during training, locking them with a padlock that we provide. The gym is not responsible for theft.